About the Role
We are hiring a Junior Process associate to support key business operations and drive measurable outcomes. The ideal candidate will bring relevant domain expertise and hands-on experience in proficient in english communication.
Key Responsibilities
• Position Overview : As a Junior Process Associate, you will be responsible for delivering excellent customer service while driving sales through upselling and cross-selling
• This is a voice-based role involving both inbound and outbound calls with international customers
• You will address customer queries, recommend suitable solutions or services, and work toward achieving defined performance and conversion targets
• This role blends customer support with consultative sales, making it ideal for individuals who are confident communicators, quick learners, and motivated by results
• Your contribution will play a key role in enhancing customer satisfaction and supporting business growth
• Job Description : Key Responsibilities : Handle customer calls and provide accurate, timely support
Required Skills
• Proficient in english communication
• 0-1 years of relevant experience
• Strong communication, stakeholder management, and problem-solving skills
Preferred Qualifications
• Candidates who can join within Immediate Joiner are preferred
Job Details
• Employment Type: Permanent
• Location: Coimbatore
• Work Mode: Onsite/WFO