About the Role
We are hiring a ServiceNow CSM Architect to deliver high-quality servicenow solutions and support business-critical transformation initiatives. This role is ideal for a professional who can combine technical expertise, collaboration, and execution to deliver strong business results.
Key Responsibilities
• Job Summary We are looking for an experienced ServiceNow CSM Architect to lead the architecture, design, and governance of Customer Service Management (CSM) solutions on the ServiceNow platform
• This role will be responsible for defining scalable architecture, aligning business needs with platform capabilities, and driving end-to-end solution excellence
Required Skills
• 11+ years of relevant experience
• Strong communication, stakeholder management, and problem-solving skills
Preferred Qualifications
• Candidates who can join within Immediate Joiner are preferred
Job Details
• Employment Type: Permanent
• Location: Hyderabad, Delhi, Pune, Bengaluru, Mumbai, Ahmedabad, Chennai, Gurugram, Hyderabad
• Work Mode: Hybrid