About the Role
We are hiring a ServiceNow CSM Technical Lead to deliver high-quality servicenow solutions and support business-critical transformation initiatives. This role is ideal for a professional who can combine technical expertise, collaboration, and execution to deliver strong business results.
Key Responsibilities
• Job Summary We are seeking an experienced ServiceNow CSM Technical Lead to drive the design, development, and implementation of Customer Service Management (CSM) solutions on the ServiceNow platform
• The ideal candidate will lead technical delivery, collaborate with stakeholders, and ensure best practices across the platform
Required Skills
• 8-11 years of relevant experience
• Strong communication, stakeholder management, and problem-solving skills
Preferred Qualifications
• Relevant certifications preferred: Experience in ITSM and other ServiceNow modules
• Candidates who can join within Immediate Joiner are preferred
Job Details
• Employment Type: Permanent
• Location: Hyderabad, Delhi, Pune, Bengaluru, Mumbai, Ahmedabad, Chennai, Gurugram, Hyderabad
• Work Mode: Hybrid