About the Role
We are hiring a CRM Senior process Associate to support key business operations and drive measurable outcomes. This role is ideal for a professional who can combine technical expertise, collaboration, and execution to deliver strong business results.
Key Responsibilities
• Position Overview: The Senior Process Associate is responsible for handling inbound calls for US customers/ Sales/home services
• Requirements: Roles & Responsibilities: Understanding Business objectives and developing models that helps to achieve
• Excellent communication in English is mandatory
• Should answer inbound calls and explain to customer queries
• Should get familiar with the company tools
• Guiding the success of the product to US customers
Required Skills
• 1-5 years of relevant experience
• Strong communication, stakeholder management, and problem-solving skills
Preferred Qualifications
• Candidates who can join within Immediate Joiner are preferred
Job Details
• Employment Type: Permanent
• Location: Coimbatore, Bengaluru
• Work Mode: Onsite/WFO